Training Courses

Tactpic Agencies East Africa Ltd offers the following trainings
as part of the QMS trainings

Method validation-measurement uncertainty and metrological traceability – 4 Days

Medical laboratories with a need for attaining recognition for competency assessment are required to demonstrate verification of performance specifications of all their methods. The training provides hands-on experience on conducting method verification experiments to include precision, accuracy, linearity, and verification of reference intervals. All medical laboratories that require recognition for competency assessment have to demonstrate metrological traceability of their methods and determine measurement uncertainty for each measurement procedure. This training covers the whole process from identifying the sources of uncertainty in the measurements, calculations, and reporting. Technical assistance will also involve helping the lab perform validation for all its methods.

Internal Audit – 3 Days

The training will equip staff with knowledge and skills on how to conduct audits based on ISO 19011 and ISO 15189:2022(E), develop documentation required by the standards, and conduct evaluations, risk management, and management reviews based on ISO 15189:2022.

Risk Management Training - 3days

The risk management process consists of a series of steps that, when undertaken in sequence, enable continual improvement in decision-making. At the end of this training, participants will be able to:

Be able to define risk
Be able to list several sources of risk in the laboratory
List the sections of ISO 15189-2022 that require application of risk assessment
Implementing Risk Mitigation Strategies
Continuous Improvement as an outcome of risk manageme

ISO 15189:2022 implementation training- 3 Days

ISO/IEC 15189:2022 Implementation Training is designed to enable professionals to build capability to initiate and spearhead the implementation of ISO 15189 in medical laboratories. A robust quality management system will boost the medical laboratory’s credibility rating, open up new business avenues, and propel it towards greater success. The ISO/IEC 15189:2022 standard provides a structured approach to streamline key laboratory processes like inquiries, registrations and requests, managing patients, collecting samples, safeguarding patient information, transport, storage, and reviews. The training also focuses on understanding key implementation techniques and requirements to assist the laboratory in achieving compliance with ISO 15189.

Continuous Improvement- 3 Days

This training assists the participants to relate the historical perspective of process improvement, describe the importance of process improvement in maintaining quality, and explain the need for tools to monitor laboratory processes.

Root cause, corrective action and preventive action-2 Days

Advanced Root Cause Analysis and CAPA ensures that
laboratories effectively identify and address the root cause
of the problem. By outlining different methodologies
and practical laboratory related examples of root cause
analysis, laboratory personnel can surely improve
their management system and technical services.
This science-based investigation methodology integrates
problem solving techniques from total quality management
(TQM), Six Sigma, and generic problem solving approaches to
identify the technical root cause (the change that has occurred)
as well as any systemic root causes (system failures that
allowed the change to occur).